Residential HVAC Service Technician - Level 3

Urgently Hiring: Residential HVAC Service Technician – Level 3

Waconia Comfort | Waconia, MN
Full-Time | On the Road

Waconia Comfort is seeking an experienced Residential HVAC Service Technician – Level 3 to join our growing, culture-first team. This role focuses on advanced diagnostics, maintenance, and repair of residential and light commercial HVAC systems while assisting with training and mentoring Level 1–2 technicians. If you take pride in your craft and want long-term growth with a company that invests in its people, we’d love to hear from you.

Position Summary

Provide high-quality maintenance and repairs on a wide range of residential and commercial heating and air conditioning systems in accordance with company standards. Deliver an excellent customer experience while supporting the development of junior technicians.

What We Offer

• Company truck

• Competitive pay

• Health & dental insurance

• 401(k) with company match

• Paid time off

• Flexible schedule

• Ongoing training & career advancement opportunities

Required Qualifications

• Valid driver’s license with insurable driving record

• EPA 608 Certification

• NATE CORE + 1 Specialty or NFI Certification

• Meet all Level 2 technician requirements and tool ownership

• Ability to safely operate hand and power tools

• Comfortable working from ladders and lifting up to 100 lbs occasionally

• Strong diagnostic, troubleshooting, and brazing skills

• Excellent customer service and communication abilities

• Willingness to invest in continued training and professional growth

Preferred Qualifications

• HVAC technical school certificate or equivalent experience

• High school diploma or GED

• EPA 608 Universal Certification

• Additional NATE or NFI specialties

Essential Responsibilities

• Diagnose, maintain, and repair residential and light commercial HVAC systems

• Perform preventative maintenance independently

• Communicate clearly with customers regarding system issues and solutions

• Program thermostats and interpret wiring diagrams

• Educate customers on maintenance agreements and system upgrade options

• Maintain professional appearance and attitude

• Complete service documentation accurately

• Participate in on-call rotation as needed

• Assist in training and mentoring junior technicians

Success Factors

• Strong work ethic and reliability

• Mechanical aptitude

• Team-oriented mindset

• Positive attitude

• Commitment to learning and improvement